Net Pay Solutions is committed to protecting the privacy of our clients and their employees. This Privacy Policy outlines how we collect, use, and protect personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 ("POPIA") and applicable South African laws.

Information We Collect

We collect personal and business-related information necessary to provide payroll services, including, but not limited to:

• Employee names, contact details, and identification numbers
• Bank account information for payroll disbursements
• Employment history and tax information
• Financial and payroll records

How We Use Your Information

We use the collected information to:

• Process payroll and related services
• Ensure compliance with tax, labour, and other legal requirements
• Communicate with you regarding payroll, compliance, and other administrative matters
• Improve our services and performance

Information Sharing and Disclosure

We respect your privacy and will not share your personal information with third parties, except in the following situations:

• When required by law or a regulatory authority, such as the South African Revenue Service (SARS) or other government agencies
• With third-party service providers who assist us in processing payroll (e.g., automated payment providers, tax agencies, software providers) under strict confidentiality agreements
• With your consent or as otherwise agreed upon with you

Data Security

We implement technical and organisational measures to safeguard information, including encryption, secure access controls and servers, and regular monitoring of our systems.

Retention of Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely dispose of or anonymise your personal information.

Your Rights

Under POPIA, you have the right to:

• Access your personal data and request a copy
• Correct any inaccuracies in your personal data
• Object to the processing of your personal data for certain purposes, including direct marketing
• Withdraw consent, where applicable, to the processing of your personal information

Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be communicated via our website or directly to our clients. The updated policy will apply to all personal data we hold, whether collected before or after the update.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Net Pay Payroll Solutions
Centurion, Gauteng
Phone: +2760 321 8500
Email: info@netpaysolutions.co.za

By using our payroll outsourcing services, you consent to the terms outlined in this Privacy Policy.

This Privacy Policy is designed to align with the legal requirements of South Africa's Protection of Personal Information Act (POPIA) and to help clients understand how their personal data is collected, used and protected.